Privacy Policy – MA Technologies LLC

Effective Date: Dec 01, 2025
Company: MA Technologies LLC

MA Technologies LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of all users of our clinical research technology solutions, including our SMS communication platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other identifiers provided by clinical research sites or directly by participants.

  • Study-Related Information: Appointment details, visit schedules, and communication preferences.

  • Technical Data: Device information, IP address, and usage logs for security and performance monitoring.

2. How We Use Your Information

We use the collected information to:

  • Deliver SMS reminders, visit instructions, and study updates.

  • Enable secure two-way communication between research sites and participants.

  • Improve system performance, security, and support.

  • Comply with regulatory and contractual obligations.

3. How We Share Information

We do not sell or rent personal data.
Information may be shared only with:

  • Authorized clinical research sites using our platform.

  • Service providers supporting secure delivery of messages or system operations.

  • Regulatory bodies, only when required by law.

4. Data Security

We use administrative, technical, and physical safeguards to protect all information, including encryption, access controls, and secure data storage. Our systems are designed to align with HIPAA, GCP, and industry best practices.

5. SMS Communications

By opting in, users agree to receive SMS messages related to their study participation.
Users may opt out at any time by replying STOP.
Standard messaging rates may apply.

6. Data Retention

We retain information only for as long as necessary to support study operations, comply with legal obligations, or maintain audit requirements.

7. User Rights

Users may request:

  • Access to their personal information

  • Corrections to inaccurate data

  • Deletion of data, where permitted

  • Changes to communication preferences

Requests can be made through the clinical research site or by contacting us directly.

8. Changes to This Policy

We may update this Privacy Policy periodically. Revised policies will be posted with an updated effective date.

9. Contact Us

For questions or requests related to this Privacy Policy, contact:

MA Technologies LLC
Email: [email protected]
Website: matechnologies.net